Privacy Policy

This Privacy Policy explains how 77 kk (accessible at 77-kk.cam) collects, uses, stores, and protects your personal information when you use our platform. By creating an account or browsing the site, you agree to the practices described here. If you do not agree, please do not use 77 kk.

1. Who We Are

77 kk is an online gaming platform offering casino games, sports betting, and live dealer experiences to players in Bangladesh and other permitted regions. We operate the website at 77-kk.cam. For any privacy-related queries, you can reach us at [email protected].

2. Data We Collect

We collect information in two ways: data you give us directly, and data generated automatically when you use 77 kk.

Information you provide

• Account registration: full name, date of birth, email address, phone number, and preferred currency (৳ BDT).
• Identity verification (KYC): a copy of your National ID Card (NID), Passport, or Driving Licence. KYC is required before your first withdrawal.
• Payment details: your bKash, Nagad, Rocket, or bank account number used for deposits and withdrawals. We do not store full card numbers.
• Support communications: messages you send to our live chat or email.

Information collected automatically

• IP address, device type, operating system, and browser version.
• Pages visited, session duration, bet history, and game activity.
• Cookie data and similar tracking identifiers (see Section 5).
• Referral source (for example, if you followed a link to reach 77 kk).

3. How We Use Your Data

77 kk uses your data only for legitimate purposes related to running a safe and fair gaming platform:

• Creating and managing your player account.
• Processing deposits via bKash, Nagad, Rocket, or Bank Transfer, and processing withdrawals within our stated timeframes (deposits in approximately 2 minutes, withdrawals in approximately 10 minutes).
• Verifying your identity and age (you must be 18 or older) before withdrawals.
• Applying bonuses correctly, including the welcome bonus and reload offers, in line with our wagering rules.
• Providing 24/7 live chat and email support.
• Detecting fraud, money laundering, and problem gambling patterns.
• Sending account-related notifications (deposit confirmations, security alerts). We do not send unsolicited marketing messages without your consent.
• Improving platform performance and game recommendations based on aggregated usage data.

4. Sharing Your Data

We do not sell your personal information to any third party. We share data only where necessary:

• Payment processors: bKash, Nagad, Rocket, and banking partners receive the minimum information needed to process your transaction.
• Game providers: partners such as Evolution, JILI, Spribe, JDB, Habanero, and Sexy Gaming receive a session token and anonymised player ID to run games. They do not receive your full name or payment details.
• Identity verification services: a licensed KYC provider receives your submitted documents solely to confirm identity. Documents are not stored by 77 kk beyond the review period (up to 6 hours for standard verification).
• Legal authorities: we may disclose data if required by applicable law or a valid legal order.

All third-party partners are bound by data processing agreements and are prohibited from using your information for their own marketing.

5. Cookies and Tracking

77 kk uses cookies and similar technologies to keep you logged in, remember your preferences, and measure site performance. Cookies fall into three categories:

• Essential cookies: required for the site to function (login session, security tokens). These cannot be disabled.
• Analytics cookies: help us understand which pages and games are popular. Data is aggregated and anonymous.
• Marketing cookies: used only if you have given explicit consent. You can withdraw consent at any time via your account settings.

Most browsers allow you to block or delete cookies. Blocking essential cookies will prevent you from logging in to 77 kk.

6. Data Security

Your data is protected by SSL/TLS encryption in transit and AES-256 encryption at rest. Access to personal data within 77 kk is restricted to staff who need it to do their jobs. We conduct regular internal security reviews and encourage all players to use a strong, unique password and to enable two-factor authentication where available.

7. Data Retention

We keep your account data for as long as your account is active. If you close your account, we retain transaction and identity records for a minimum of five years to meet anti-money-laundering obligations. Support chat logs are kept for 12 months. You may request deletion of non-essential data (for example, marketing preferences) at any time.

8. Your Rights

You have the right to:

• Access a copy of the personal data 77 kk holds about you.
• Correct inaccurate information in your account profile.
• Delete non-essential personal data where no legal obligation prevents it.
• Restrict processing while a dispute about accuracy is resolved.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a relevant data protection authority if you believe we have mishandled your information.

To exercise any of these rights, email us at [email protected] with the subject line "Privacy Request." We will respond within 30 days.

9. Children's Privacy

77 kk is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has opened an account, the account will be suspended immediately, all funds will be returned (minus any fraudulently obtained bonuses), and the data will be deleted. If you believe a minor is using 77 kk, contact us at [email protected] immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If the changes are material (for example, a new data sharing arrangement), we will notify you by email or via an in-app message before the changes take effect. Continuing to use 77 kk after notification means you accept the updated policy.

11. Contact Us

For any questions about this Privacy Policy, or to submit a data request, get in touch with the 77 kk support team:

• Email: [email protected]
• Live Chat: available 24/7 from your 77 kk account dashboard.

We aim to respond to all privacy-related queries within two business days.